Introduction:
Welcome to Feedback Agent! This guide provides a quick overview of how to use our tool effectively to create, manage, and analyze surveys.
Step 1: Starting a Survey
Select Survey Objective: Choose the main goal for your survey (e.g., Customer Satisfaction, Employee Feedback).
Choose Tone of Voice: Decide on the tone (Professional, Friendly, Neutral) that matches your audience.
Specify Topics/Themes: List the key areas or questions you want to explore in your survey.
Step 2: Customizing Your Survey
Feedback Measurement: Select how you wish to measure feedback (NPS, CSAT, CES, or Comments).
Personalize: Customize questions and the look of your survey to align with your brand.
Step 3: Distribution & Collection
Send Out Your Survey: Share your survey via email, social media, or embed it on your website.
Collect Responses: Responses are collected in real-time, allowing for quick insights.
Step 4: Analyzing Results
View Reports: Access automated reports and analytics to understand your data.
Make Informed Decisions: Use insights to make strategic decisions and improvements.
Support:
For more detailed guidance or if you encounter any issues, please visit our support center or contact our help desk.