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Wizu
Help and advice for using the Wizu conversational survey platform
20 articles
Welcome to Wizu Help Center!
What's new in Wizu 2024More information about new functionality to the Wizu App in 2024
Getting started: creating your first Wizu surveyA step-by-step walk-through guide to creating your first conversational survey in Wizu. Build a simple survey and see the results in Wizu.
Getting started: setting up your survey botHow to create and configure a bot for your Wizu survey
What question types are available in Wizu?At a glance view of the question types available in Wizu
7 Quick tips for writing conversational surveysA few simple tips to get you started if you are new to conversational surveys
How to invite users to your organizationAdd, edit, delete or change roles for users within Wizu
Guide To Building Conversational SurveysIdeas and advice we've picked up along the way to build conversational surveys
Introduction to survey routing and Question Logic in WizuHigh level introduction to 'Display' and 'Skip' logic in Wizu
Introduction to ReactionsHow to use Wizu reactions to make surveys more engaging and human
Introduction to using AI/ NLP in WizuThis introduction will walk through the options available in Wizu for interactive probing and validation
Customer Journey Map Touchpoint ConfigurationLearn how to configure Touchpoint mentions to react, probe and classify response data
How to collect video responsesLearn how to use Wizu to collect short video clips
How to send invitations to Wizu surveysAn introduction to the various ways of distributing your survey to your audience
Embedding a Wizu Survey in a web pageLearn how to host a Wizu Survey in a parent page hosted by you
Wizu Invitation UploadLearn how to send email, SMS or generate URL's through Wizu Invitation Upload
Building Dynamic Invitation URL'sLearn how to build invitations dynamically to easily integrate with other software workflow
Personalising the survey and filtering reports with customer tagsPass data to the survey to provide a personalised and engaging feedback experience