wizu

Welcome to Wizu Help Center!

More information about new functionality to the Wizu App in 2024

What's new in Wizu 2024

Help and advice for using the Wizu conversational survey platform

Wizu

A step-by-step walk-through guide to creating your first conversational survey in Wizu.  Build a simple survey and see the results in Wizu.

Getting started: creating your first Wizu survey

How to create and configure a bot for your Wizu survey

Getting started: setting up your survey bot

At a glance view of the question types available in Wizu

What question types are available in Wizu?

A few simple tips to get you started if you are new to conversational surveys

7 Quick tips for writing conversational surveys

Getting started

Add, edit, delete or change roles for users within Wizu

How to invite users to your organization

Ideas and advice we've picked up along the way to build conversational surveys

Guide To Building Conversational Surveys

High level introduction to 'Display' and 'Skip' logic in Wizu

Introduction to survey routing and Question Logic in Wizu

How to use Wizu reactions to make surveys more engaging and human

Introduction to Reactions

This introduction will walk through the options available in Wizu for interactive probing and validation

Introduction to using AI/ NLP in Wizu

Learn how to configure Touchpoint mentions to react, probe and classify response data

Customer Journey Map Touchpoint Configuration

Learn how to use Wizu to collect short video clips

How to collect video responses

How-to guides

An introduction to the various ways of distributing your survey to your audience

How to send invitations to Wizu surveys

Learn how to host a Wizu Survey in a parent page hosted by you

Embedding a Wizu Survey in a web page

Learn how to send email, SMS or generate URL's through Wizu Invitation Upload

Wizu Invitation Upload

Learn how to build invitations dynamically to easily integrate with other software workflow

Building Dynamic Invitation URL's

Pass data to the survey to provide a personalised and engaging feedback experience

Personalising the survey and filtering reports with customer tags

Sending Invitations

Simple tips to help write any content in a conversational style

Writing Conversationally - 8 Tips to Get You Started

Best practice articles

Zapier

Login

Sign up

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.