Wizu

Help and advice for using the Wizu conversational survey platform

19 articles in this collection
Written by Simon, Wizu Bot, and Kavi Hughes

Welcome to Wizu Help Center!

Written by Simon
Updated over a week ago

What's New in Wizu

Learn about the latest product updates and news

Written by Simon
Updated over a week ago

Getting started

Getting started: creating your first Wizu survey

A step-by-step walk-through guide to creating your first conversational survey in Wizu. Build a simple survey and see the results in Wizu.

Written by Simon
Updated over a week ago

Getting started: setting up your survey bot

How to create and configure a bot for your Wizu survey

Written by Simon
Updated over a week ago

What question types are available in Wizu?

At a glance view of the question types available in Wizu

Written by Simon
Updated over a week ago

7 Quick tips for writing conversational surveys

A few simple tips to get you started if you are new to conversational surveys

Written by Simon
Updated over a week ago

How-to guides

How to invite users to your organization

Add, edit, delete or change roles for users within Wizu

Written by Wizu Bot
Updated over a week ago

Guide To Building Conversational Surveys

Ideas and advice we've picked up along the way to build conversational surveys

Written by Simon
Updated over a week ago

Introduction to survey routing and Question Logic in Wizu

High level introduction to 'Display' and 'Skip' logic in Wizu

Written by Kavi Hughes
Updated over a week ago

Introduction to Reactions

How to use Wizu reactions to make surveys more engaging and human

Written by Kavi Hughes
Updated over a week ago

Introduction to using AI/ NLP in Wizu

This introduction will walk through the options available in Wizu for interactive probing and validation

Written by Kavi Hughes
Updated over a week ago

Customer Journey Map Touchpoint Configuration

Learn how to configure Touchpoint mentions to react, probe and classify response data

Written by Simon
Updated over a week ago

Sending Invitations

How to send invitations to Wizu surveys

An introduction to the various ways of distributing your survey to your audience

Written by Simon
Updated over a week ago

Embedding a Wizu Survey in a web page

Learn how to host a Wizu Survey in a parent page hosted by you

Written by Simon
Updated over a week ago

Wizu Invitation Upload

Learn how to send email, SMS or generate URL's through Wizu Invitation Upload

Written by Simon
Updated over a week ago

Building Dynamic Invitation URL's

Learn how to build invitations dynamically to easily integrate with other software workflow

Written by Simon
Updated over a week ago

Personalising the survey and filtering reports with customer tags

Pass data to the survey to provide a personalised and engaging feedback experience

Written by Simon
Updated over a week ago

Best practice articles

Writing Conversationally - 8 Tips to Get You Started

Simple tips to help write any content in a conversational style

Written by Kavi Hughes
Updated over a week ago

Zapier

Zapier

Written by Simon
Updated over a week ago