What Are AI Suggestions?
Think of suggestions as your AI-powered to-do list. We analyze your feedback and create prioritized actions to improve your customer experience.
Getting Started with Suggestions
When you first open the Suggestions tab, you'll need to create your first request:
Add any context that might help the AI understand your business better (optional)
Click Create Request to start the analysis
The AI will take about 10-15 minutes to analyze your feedback and generate suggestions. We'll send you an email when they're ready.
Finding Your Suggestions
Open your project
Click Suggestions in the top menu
You'll see actions sorted by timeline
Types of Actions
We organize suggestions into three timeframes:
Quick Wins: Things you can fix today
Medium-Term: Changes that need some planning
Long-Term: Bigger improvements for lasting impact
Each suggestion shows:
Priority score (how important it is)
Confidence level (how sure we are)
Expected impact (what difference it'll make)
Digging Deeper
Click any suggestion to see:
Why it matters to your business
How it compares to competitors
Which customers it affects most
Where it fits in your customer journey
Making It Work
Each suggestion comes with:
Practical next steps
Quick fixes for now
Long-term strategies
Implementation guidance
Want More Specific Analysis?
Click Create Request to tell our AI what to focus on. The more context you provide, the more targeted our suggestions will be.
Need help? Click the chat bubble anytime!